I was around town with my
iPhone recently and all of a sudden the screen froze, nothing I did would cause
the phone to un-stick. I took the SIM card out, I tried pressing the power
button, what am I missing, is there some way to do a hard reset on the phone?
People sometimes don’t think
of their phone like a computer and often you have to reboot and reset your PC
and yes even your Mac. Well, some smartphones aren’t any different and the term
reset can mean different things. In the iPhone you have your basic restart,
your simple reset or sometimes you have to reset, erase and start over, but not
normally.
The basic restart most of you have done, you hold the on and off
button when the slider appears you slide it to the right and the phone goes off
and then you hold it again and the phone can start, you see the Apple icon.
This does not fix the problem, what you have to do is what they call is a hard
reset, it requires that you are going to restart the phone and clear memory but
don’t worry no data is going to be lost.
Hold down the on and off button and at
the same time press the home button, that center button on the bottom of your
screen. Hold them while the black screen appears and you may see the slider,
finally the Apple icon will appear and the phone is going to restart. This
usually solves the problem.
If this doesn’t solve the problem you may need to
refresh the phone. Because you will lose data we recommend that you get some
help with this step. Yes, you can call Apple or actually email us.
No comments:
Post a Comment