Our friend Dave Bear from KNCO called us about Swap Shop and The Shopping Show customers getting calls from some bad people. They use racists and offensive language when they call about you items you are selling or the service you are offering. How can you proteck yourself from getting these call?
Unfortunately there is not much that can be done. Usually these callers are spoofing legitimate telephone numbers, so tracing the call is difficult.
Spoofing a telephone number is illegal. So you can contact authorities and they are supposed to deal with the problem. But it is difficult.
Your telephone company must provide you with the ability to block the number. But often the people will just start using another number. Voice Over Internet Protocol (VOIP) technology allows the caller to do spoofing easily.
Here is a link that will help you follow up on the problem. https://www.fcc.gov/consumers/guides/spoofing-and-caller-id