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Tuesday, November 13, 2018

1930. How about some Android?

Why don't you talk more about Android? It seems like all your tips are focused on PCs, or on iPhones. Why don't you spend any more time on Android?

Well to be honest neither of us uses Android on a daily basis. I have an Android tablet I look at occasionally and Doug uses with it here and there but we both have iPhones and IOS devices. There's a reason why it's more difficult to talk about Android and that's because the market for Android is so differentiated. Every device is different and every device comes with different software built in and different added programs. It's difficult to make a generic tip about Android because every device is so different. Every IOS device has the same software installed we can guarantee that if you have IOS 12 we know what you have installed so it's easy for us to create tips. It's not that there's anything wrong with Android but to be honest there is something wrong with Android and that is apps you install on Android can come from anywhere. They can have bugs they can have malware installed. They aren't monitored by any big service. Google doesn't care what you put on your phone. When you use IOS, Apple goes through every application that gets submitted to the App Store and does its best to ensure that no malware gets onto your device. There's nothing wrong with Android but it's just difficult for us to make tips about Android because you're Android is different than mine.

1932. Phone security - Is 4 digits enough?

I've been using a simple 4-digit passcode on my phone. Some friends use no passcode at all, and I've felt virtuous using 4 digits. Is it necessary to use a passcode at all? Is 4 digits enough?


Certainly walking around with a phone in your pocket that has all of your life's information on it without some pass code to protect it is probably not a good idea. Certainly you'll never lose your phone but the next time you find yourself tapping your pocket and saying I wonder where I left it you'll be sorry that you didn't have a pass code to at least protect your data from the wandering eyes of strangers. On the other hand is four digits enough? By default that's the pass code you set up on most devices but really four digits is not enough. You've seen probably news stories about trying to crack into criminals phones and if they have four digit pass codes it doesn't take very long to get the right one and in addition it's really pretty simple as you'll see if you look at videos on You Tube to find out what someone's pass code was if it's four digits just by looking at, believe me with this, the grease pattern on the phone itself. So four digits probably not enough. I've been using it for a while and I feel even more virtuous because it takes far far longer to decode an eight digit pass code than it does a four digit. And here's another trick if you use a four digit pass code the criminal knows you're using four digits if you use more than four digits they have no idea how many digits you're using so it makes it far more difficult to decode your pass code. So yes use a pass code on your phone and most likely you're better off if you use more than four digits.

1950. Repeating Password request Outlook and SBCGlobal.net

I use Outlook to retreive mail from Yahoo. It keeps asking for my password. How can I avoid this.

It is not just Yahoo, SBCGlobal, ATT.net:

It can start happening with other email hosts like Verizon and even Office 365. I have seen it with Outlook 2010, 2013, and 2016.

Probable the first thing to try is when it asks for the password make sure you check the Save password checkbox.

The next thing to try is to delete and reenter your profile. When you do this I recommend you use the Mail icon application in the Control Panel Program Small icon page. That way you can add a second profile from the default you are using and that way you don't have to delete your current profile.

You can also refer back to the old profile for settings.

If this doesn't work there is a link in our blog.techtipguys.com that shows you how to make a change to your computer registry. If you are not familiar on how to do a registry change you may want to call a friend to help.

Registry fix:

https://community.spiceworks.com/topic/2025536-outlook-2016-365-keeps-asking-for-credentials?page=4

1948. What is a proxy script?

I am using Chrome and sometimes I see the message at the bottom saying "downloading proxy scripts" and it takes forever. What is the problem?

So here’s the thing: First what is a proxy script? Bottom line it is a way your computer connects to the internet. It can be direct or via a set of instructions.

The next time your browser crawls, glance in the bottom left edge of the browser. Does it say: “Downloading Proxy Script?” If so, here’s a quick fix to make your browser stop this and just load your websites.

Windows button, type internet options, open, Connections tab, LAN settings, Uncheck automatically detect settings.

If that doesn't work:

1. Try Incognito mode. Chrome options, New Incognito. If you no longer see this issue, disable extensions one by one to check which extension is causing the issue.

2. If the issue still persists, reset Chrome settings.

3. If the above steps don't work, create a new user.

4. Also, try toggling hardware acceleration: Go to Chrome Menu > Click Settings > Click Show Advanced Settings > Under 'System' uncheck/check Use hardware acceleration when available > Restart Chrome.


One of these ways should fix the problem. .

http://www.fixedbyvonnie.com/2015/02/google-chrome-say-downloading-proxy-script/#.WxqmH0gvyTs


https://productforums.google.com/forum/#!msg/chrome/-8qMROT3EFY/zRH-HQMBDHMJ

1942. Quit iPhone on/off for service

Sometimes, my iPhone displays No Service when I know that there should be cell service available. I know I can turn the phone off and back on again, but that takes a long time. Is there a quicker way to reset the cell phone?


This seems to happen to me a lot, especially out here in the country. I'll be at a place where I know I had cell service before but now I'm getting nothing.


Like Doug asked you can turn off your phone and turn it back on but that can take a minute or two and we don't have time for that. A quick answer is just turn your phone into airplane mode and turn airplane mode back off.

When you do that it resets your cell phone's modem and often will reconnect you to the cell service right away. If that doesn't work of course you'll need to reboot the phone by turning it off and back on but give this method a try. First try airplane mode and then off and see what happens.

1943. Android to new cell carrier

I have an Android phone and would like to move it to a new cell carrier. Can I just move it, or are there complications?

This issue comes up more and more now especially since each of the 4 major carriers has sub carriers as well that are often cheaper than the main carriers and people want to be able to move their phones from one cell carrier to another.

The answer to the question is it depends. It's always a complicated issue moving your phone from one carrier to another or maybe it's not if you have a G.S.M. phone which is what everybody except for Verizon and Sprint kind of use. Then it's pretty easy. All you need to do is put a new SIM card in and you're all set.

The problem is not every carrier uses the same frequencies. AT&T. and T Mobile have a different set of specialized frequencies and if you want to get the best service for example with T Mobile then you want a phone that is set up to handle those special frequencies. Most modern phones made in the last year or two are set up to handle every set of cell phone consumer frequencies. But older phones may not and you may not get great service

If you have a phone that's on Verizon, however it's unlikely that you can move it to any carrier that uses GPS. In some Verizon phones handle both the technique that Verizon uses to connect and that other carriers use but you'll need to check with the specific phone. In other words it might be easy it might not be easy. Check with your cell phone carrier and your phone's manufacturer to see how difficult it will be to move it to the new carrier.

1944. Bogus Chrome download site.

I'm using Microsoft Edge as my browser, and I recently tried to download Google Chrome to give it a try. When I searched for Chrome, I was taken to a site that seems to be bogus. What's going on?

This is a story with a moral that is more complicated than the story sounds. The real issue in this specific question is that if you're using the Edge browser, the default search engine is Bing. And the Bing search engine has a habit of displaying ads above real content when you do a search. So in this case the questioner was searching for Chrome and found an ad placed above the real link to download Google Chrome and was taken to a site that injected malware on to their computer. Not a great thing but the real fact is any search engine could do this.

It's just important that you hover your mouse over the link before you click on it and ensure that it's really going to the site you ought to be going to. If you're searching for Google Chrome it better be a site that's on google.com in order to download Google Chrome.

On another approach the EDGE browser doesn't need to use Bing as its default search engine. You can change that in the settings for the Edge browser. If you like to use Google as your default search engine no problem just make Edge use that as its default search. engine.

1945. What is a Podcast and how do I get it?

A friend told me about a Podcast I should listen to. I don't know what a Podcast is, or how to get them. Can you help?

Even the name podcast is confusing. I'm guessing it came from back in the days when people listen to audio on iPods and other people created audio content for them to listen to on their iPods.

Back in the day, in the ninety's. I was a guest on a podcast called Dot Net Rocks. It was a 1000000 years ago it seems like and these nerds would make this audio content for other nerds to listen to on their iPods. And this has blossomed into an industry where there are hundreds of thousands of podcasts available on every topic available.

For example I recently came across one called One West Wing Weekly where one of the actors on the original show West Wing does an episode based on each of the West Wing episodes and they discuss in gory detail what happened and why on that episode of West Wing.

There were 6 seasons of West Wing so they're probably still working on that. In any case whatever you're interested in pottery, cooking, politics, art, or music you can find podcast online \.

That will give you information about what you're interested in if you want to listen to them on your phone or your tablet there are apps for those devices. I use one on IOS called overcast which I like a lot. There is an podcast built in the IOS you can try that as well and there's tons of apps written for Android as well.

If you're on a Windows P.C. or a Mac. You may find iTunes from Apple to be convenient. It's an easy way to find podcast content and then to download it and listen to it so for small devices there are podcast apps built in and for larger computers iTunes is a great way to find and listen to podcasts.

1946. What is USB-C vs. Lightning connector?

What does it mean that the 2018 iPad Pros use USB C instead of Lightning connectors?

USB C is quickly becoming a universal standard for charging and data transfer on devices.

Android phones have used it for at least a year now for most of the new phones it's a fast efficient way to transfer data and power and it allows you to do all sorts of things. USB C can be used to transfer video for example. So Android phones if they're set up correctly can use that USB C connection to display video content.

Apple has stuck with a proprietary connector for years. The Lightning connector which works great but it is different than every other manufacturer out there. With the new iPad Pros set for release in 2018 they finally bought in to USB C as the connection for power and data transfer. It allows iPad's to use a charger that you might have lying around for your phone or for your computer.

I have a MacBook Pro that uses USB C for its charging so I can use that same connector to charge my iPad Pro. It also allows the iPad Pro to send its video content out to a monitor which you haven't been able to do easily without having a number of different dongles for transferring that data. In any case USB C is a good thing for iPads because it makes them more standard like other devices and it means that you don't have to search for your charging connector if you leave yours at home. Likely someone else will have a USB C charger wherever you go.

1947. What is USB-C?

I keep hearing about USB C and don't know what that's about. Can you explain?

Universal Serial Bus has been a common standard for the last I think, 15 years. You've all seen the USB A ports on your computers and other devices. There the little rectangular things you plug things into like chargers or connections or printers or other things you connect to your computer, There have been various different standards for USB connectors but the C is the latest one and it has some special features.

The USB C connectors are omni-directional. You can turn them over and they still work. You don't have to get it exactly right when you try to plug it in. You know the pain of trying to insert a USB A connector and realizing it's upside down which of course happens 50 percent of the time with USB C, that isn't a problem. USB C transfers data many times faster than USB A and it's become a standard for data connections and charging because USB C also supports those high powered device charging. So if you have a machine whether it's a computer or a tablet or a phone that doesn't currently support a USB C connection it's likely that when you replace it, it will.

This has become a standard so that if I take my computer on the road and forget the charger I can likely find another one that someone has even if it's not the same manufacturer because they both use USB C for charging, This is a good thing and finally will make it possible for different manufacturers to share the same charging capability.

Monday, November 12, 2018

1951. AOL upgrade to another email system

I have been using AOL email since 1902. I have seen other people's emails and they have some feature AOL doesn't seem to have. How can I change but still save my email, contacts, and calendar information? I also have many shortcuts and links in my AOL browser. I have to be able to keep them.

This basically allows you to change your email from an AOL to any more modern email hosts.

1. Get your new address.

2. Notify friends and others of your new address.

3. Set the AOL account to forward mail to the new address.

4. Set up an automatic out-of-office message in AOL.

5. You can have Gmail and other accounts set up an automatic "fetcher" that will get email from up to 5 other accounts.

6. you can export calendar, and contacts from AOL and import them to most email accounts.

7. Don't forget to go to all your banks, websites and change your email address. You can also export your links in the AOL browser so you can import them into your current browser like Chrome, Internet explorer, or Safari on your Mac.

Not everyone should or needs to do this switch but if you do there are easy ways to make it happen. And if you have been paying for your AOL email you won't need to anymore. If you don't want to switch see our tip #1952 and save $20+ a month. AOL mail has been free for over a year.

1952. Don't pay for AOL.

I am paying over $20 per month for AOL email. Is this fair?

Don't pay AOL email it is free now, but you need to ask in many cases to get the billing to stop.

AOL has been free for a long time. It is sad that AOL doesn't tell people this. If you want to stop paying them $20+ per month do the following.

Follow the steps below to learn how to change your AOL account to a free AOL account.

1. Click My Services | Subscriptions to access your account information.

2. Click Manage next to your subscription.

3. Click Change Plan.

4. Review the confirmation page. It will offer you the option of changing to a lower-priced plan rather than canceling your account. If you'd like to proceed with changing your account to a free AOL account, scroll to the bottom of the page and click Cancel My Billing.

5. Select a reason for canceling from the drop-down menu and then click Cancel My Billing.

6. Verify that you can still use the account but will not be billed.

You will no longer be billed. You can easily change to a more modern email system. We did a tip recently showing you how to do this and copy all your email, calendar, contacts, and even links from the AOL browser.

Look on our blog for TIP # 1951 at blog.techtipguys.com.