With all of the bad emails spam, virus how can I be sure I am not being taken. I just got an email that said it was from Microsoft. How can I tell? The person's email was prefixed by a "v-".
Actually this is not a scam. The "v-" is indicating this person is not a MS employee but a vendor approved by MS. Another way to check is to hover your mouse over any links. Make sure they go to legitimate Microsoft.com URL's .
When you see a link the actual display on the screen may say Microsoft.com, but if you hover your mouse over it, the actual URL you will go to may be something like badURL.com. You should always hover over every URL before click on the link. This applies to email addresses as well. Remember when you do a search in any search engine like "Microsoft Support", the search will produce a list of possible solutions, BUT just because it says Microsoft Support doesn't mean you are reaching Microsoft. Check that URL to make sure you are going to the place you want to go to.